Mitigate Risk, Save Money, and Extend Tenure and Occupancy

By scanning one of the Smart QR codes strategically placed throughout your property and offices, tenants, visitors and employees can send actionable Feedback that enables management to respond and react.

WE HELP PROPERTY MANAGERS:

  • Mitigate risk by learning about issues NOW
  • Discover, resolve and respond to tenant/visitor issues in real time
  • See a 360° view of the tenant experience
  • Skyrocket positive online reviews
  • Dramatically decrease negative reviews
  • Manage and auto-respond to all online reviews

Real Time Feedback gives you a 360° view of the tenant experience within your properties.

On Site

Empower tenants, visitors and employees to alert you about issues by simply scanning one of the Real Time Feedback Smart QR codes strategically placed throughout your property.

Periodic Tenant Rating Requests

Send your tenants a periodic email or text message asking them to rate their tenant experience.

Online Review Management

Manage and respond to your property’s online public reviews such as Google, Facebook and others all in one platform.

ON SITE: LEARN ABOUT ISSUES IN REAL TIME

Address Problems With Speed & Efficiency

How problems are addressed is one of the key factors that tenants consider when renewing their lease.

Tenants Scan Code to Submit Feedback
Tenants Submit Feedback on Your Branded Feedback Page
Management Receives & Responds in Real Time on Web Portal or Real Time Feedback Smart Phone App (shown here)

Smart QR Code Marketing Examples

We create custom Smart QR codes that will inform your team exactly which room/location that Feedback was sent from.

PERIODIC TENANT RATING REQUESTS: GAUGE TENANT SATISFACTION

Get Tenant Feedback on a Consistent Basis

We will give you a link to send tenants on a regular interval to get suggestions on how to improve your property and get 5-star public reviews.

Send your tenants periodic text messages and/or emails asking them to rate their satisfaction with your property.

Send your tenants periodic text messages and/or emails asking them to rate their satisfaction with your property.

Send your tenants periodic text messages and/or emails asking them to rate their satisfaction with your property.

ONLINE REVIEW MANAGEMENT: AGGREGATE ALL OF YOUR PUBLIC REVIEWS

Online Review Management

Auto-respond feature will send 4 and 5 star Google reviews one of many different personal customized responses.

Chat GPT AI will help your team formulate responses to negative reviews.

REAL TIME FEEDBACK

Now Integrated With ChatGPT AI

ChatGPT

Let AI do the heavy lifting.

It’s a NO-BRAINER!

In our continuing effort to keep Real Time Feedback a game-changer for your business, we are happy to announce our most important update yet: the integration of artificial intelligence.

Real Time Feedback’s platform is directly integrated with ChatGPT. With the volume of Feedback you get, you can now let artificial intelligence do all the work for you, presenting you with relevant responses for any customer Feedback.

You can send the messages as-is or edit them as you see fit.

Real Time Feedback ChatGPT
REPUTATION SCORECARD

Understand your property’s online reputation and compare it to your competitors.

Easily create a multi-link page with relevant property information.

Scan or Click to Preview an Example
BROCHURE

Download Our Property Management Brochure

Learn more about how Real Time Feedback can help property managers see a 360° view of the tenant experience, and mitigate risk by discovering and resolving issues quickly.

Key Benefits

Does your current tenant experience management platform do ALL of this?

SMART QR CODES: LEARN ABOUT ISSUES IN REAL TIME

Tenants simply scan the QR codes strategically placed around your property. Does NOT require an app download.

ENTERPRISE PORTAL

Enterprise portal allows you to compare tenant satisfaction performance across multiple properties.

AI-POWERED

AI-powered customer sentiment analysis lets you quickly gauge your tenant’s sentiment when they submit feedback.

DEPARTMENTS

Create departments such as Maintenance, Accounting, etc. so designated employees only receive certain Feedbacks.

MOBILE & WEB APPS

Easily manage and respond to Feedbacks from both a mobile app or desktop web portal.

RATING REQUESTS

Send tenants a simple rating request. 5 stars goes to public review sites, and 1-4 stars generate private internal Feedbacks.

CUSTOM ALERTS

Custom alert settings can be set up to ensure Feedbacks do not go without a response.

CUSTOMER MEDIA

Tenants can include photos and videos with their Feedback.

Features

REAL TIME REVIEWS

Easily monitor and respond to all online public reviews from one aggregate portal. Positive reviews can automatically receive one of several canned responses.

MULTI LINK CODES

Create QR codes that will direct tenants to a custom landing page with a variety of links that you can create.

EMPLOYEE FEEDBACK

By simply adding #EMP to the Feedback, employees can easily submit Feedbacks to management from anywhere.

CREATE INTERNAL INCIDENTS

Staff and tenants can report internal incidents that are immediately delegated to the department selected.

LOST & FOUND MODULE

Employees can easily log and track found items in the management portal.

QUICK RECRUIT

Includes QR codes to display on site that list the positions you are hiring for while capturing applicant contact information.

TRIGGER CODES

Create QR codes that pre-populate messages, instantly sent to management with a single tap.

RESPOND WITH VIDEO

Easily respond to tenants with a custom or pre-recorded video message addressing or thanking them for their Feedback.

MASKED CALLING

Call tenants from your personal cell phone without fear of exposing your personal cell phone number.

CHATGPT INTEGRATION

Recommends responses based on Feedback submitted for faster engagement.

Why Property Managers Need Real Time Feedback

Real-Time Feedback allows Tenants and Management to communicate and address issues as they happen. Property Managers must be able to resolve issues and be proactive in problem-solving while keeping Tenants satisfied. Property managers can actively seek and act upon real-time feedback to demonstrate their commitment to tenants.

Real Time Feedback provides property managers with data analysis to enable high performance, implement more effective strategies, and gain a competitive edge in the market.

CALL FOR PRICING
(888) 294-1411

Why Sign Up for Real Time Feedback?

  • Instantly enhance tenant interactions
  • Boost positive online reviews
  • Month-to-month contract with no long-term commitment
  • Platform is completely customizable
  • Daily/weekly/monthly reporting
  • Extremely affordable

Contact Us